![]() Assist Player Development and Hotel teams by sharing arrangements and confirmations for guests receiving complimentary services. Secures VIP reservations including, but not limited to, hotel, spa, exclusive events, dining, transportation, and amenities, as directed for VIP guests.Maintains working knowledge of all promotions and special events in order to effectively navigate the guest experience. Maintains complete knowledge of all property venues and offsite sponsored venues/services/hours of operation and VIP experiences. Responsible for providing professional and exceptional personalized service while ensuring all VIP preferences are anticipated and met promptly and efficiently.The VIP Services Coordinator may also be required, with the assistance of a Supervisor, to monitor specific responsibilities of frontline team members working on the gaming floor. ![]() The VIP Services Coordinator monitors the budget for comps and expenses in addition to analyzing complimentary services. ![]() This position provides professional administrative and analytical support by creating schedules, reports and analyses. Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. ![]()
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